List of active policies

Name Type User consent
PRIVACY AND DATA PROTECTION Site policy All users

Summary

To use this Onclick e-learning service you are required to accept the following terms of our Privacy Policy. The policy identifies what data of yours is stored and describes how and where it is stored, how it is used, and how we protect it. If you have any queries please contact our data protection officer: Mark Baldwin (gdpr@onclick.co.uk).

Full policy

1) OVERVIEW

At Onclick Ltd we take your privacy very seriously. In order to provide access to the service we must collect and store some personal information about you.

Our products and user databases are held by TSOHOST from whom we purchase I.T. servers and services. Servers are located within the UK. Regular data and database backups are included in their hosting service.

Whilst Onclick manages your learning management system (LMS) to support your learning, your data is uploaded and amended by yourself and/or East of England Ambulance Service.

Onclick does not make use of your personal data for marketing and does not share this data with any third party.

You and/or EEAST are responsible for the accuracy of any personal data held and reserve the right to amend or delete this data, as and when this data is no longer required.

2) SECURITY

Whilst your personal data forms part of the overall learning management system, we ensure that this is protected from file corruption and loss.

All our learning management sites and databases are continuously monitored by SUCURI for virus and malware protection, and data corruption etc. Their service includes the repair, recovery and removal of any intrusion.

3) MINORS

Children under 16 years of age are not permitted to access the services provided. By agreeing to this privacy policy you are also agreeing that you are 16 years of age or older.

4) WHAT IS COLLECTED?

Basic profile information is collected from you when you create your account including your full name and email address.

As you use the site, information about the users, courses, activities and resources you interact with will also be stored and linked to your profile information.

5) HOW IS THE INFORMATION USED?

In most cases your personal data will have been entered by yourself or EEAST. Only when requested will Onclick add or amend information for you.

This information is only used to provide you with access to the online courses at https://learn.eastamb.nhs.uk. Statistical information about usage of the site is also used to improve the platform and services provided.

EEAST may request that they also have access to reports generated from this data for monitoring.

6) WHO CAN I CONTACT?

The data protection officer for Onclick Ltd is Mark Baldwin and he may be contacted at gdpr@onclick.co.uk.

7) WHO IS MY DATA SHARED WITH?

Onclick Ltd manages the learning management system for EEAST, and the user data is shared with EEAST only.

TSOHOST is the hosting company for your data and will have full access to the account for administration and support purposes, they have strict data compliance rules and are legally bound to not share your information or make any change to your site content without suitable request from a listed account owner.

8) HOW LONG IS MY DATA STORED?

Your personal data is stored for as long as you continue to be a registered user on the site.

Onclick will not remove or amend any data without the authorisation from EEAST.

However, you have the right to request that the accuracy of any data held is kept up to date, or deleted by contacting EEAST.

9) HOW DO I WITHDRAW MY CONSENT FOR ONCLICK LTD TO STORE AND PROCESS MY PERSONAL DATA?

If you have previously consented to allow Onclick Ltd to store and process your personal data in accordance with this privacy policy, and you wish to withdraw your consent, please send an email to the data protection officer at gdpr@onclick.co.uk. You will then no longer be able to access the services provided if your consent is withdrawn.

10) HOW DO I REQUEST THAT MY PERSONAL DATA IS CORRECTED OR ERASED?

You may make corrections to your basic profile information by logging into your account and editing your own profile. If you have questions, or would like any other data to be corrected or erased, please contact EEAST or send an email to the Onclick data protection officer at gdpr@onclick.co.uk.

11) HOW DO I REQUEST A RECORD OF ALL MY PERSONAL DATA THAT HAS BEEN COLLECTED?

You may request a record of all of the personal data relating to you that has been collected in accordance with this privacy policy. To do so, please send an email to the data protection officer at gdpr@onclick.co.uk.